Customer Identification Program (CIP)
Due to federal regulations, all financial institutions including Higher One, are required to properly identify each of its account holders. Since Higher One provides our services online, the government requires Higher One to obtain this information in other ways.
Acceptable forms of photo identification are unexpired government-issued documents. Valid documents include:
For your convenience, we have created several ways for you to verify your identity.
To verify your identity...
Send Your Documentation to Higher One Directly
To verify your identity please provide Higher One with an enlarged photocopy of a government-issued photo ID that displays the issuing agency, issue date (if applicable), expiration date, document identification number, date of birth, your name and your photo. Please download our easy CIP Processing Form and follow the instructions to send this information to Higher One in one of the following ways:
If you feel you are unable to provide Higher One with this information, you should contact Higher One Customer Service.